Go to Finder and from the top menu bar, select Go, then Go to Folder.Open Finder, then open your Applications folder.Quit Chrome if it is running, even in the background.This will remove all of your Chrome settings and app data. Please note that this will remove your profile information. If you are still having issues, I recommend removing Chrome from your Mac completely, then reinstalling it. Do this until you find the problem extension. To figure out which one, turn on your extensions, one by one, making sure that Chrome is working well before you turn on another one. Does Chrome crash now? If the crashing stops after disabling the extensions, that means that one of the extensions is probably causing the problem. You can find the extensions in More > More Tools > Extensions. Delete all unwanted Chrome extensions or plugins and try again.“Cookies and other site data” and “Cached images and files” boxes are selected.Clear cache & cookies by going to More (three vertically arranged dots near the top-right corner of the window) > More Tools > Clear Browsing Data.Restart your Mac in Safe Mode and see if Chrome is working in Safe Mode.Chrome crashing basic stepsįirst, try these basic steps. But do not worry, these problems are usually easy to fix. You may experience this problem because of cache issues, extensions problems, or outdated or corrupted app data. There can be several causes of this problem. If you are having Chrome issues, the impact of it on your productivity can be serious. If all else fails, a more thorough diagnostic of the computer may be needed to determine the cause of the problem with Chrome.You may also see an ERR_FAILED error message saying “ The site can’t be reached” or “ The webpage is not available.” As stated above, Chrome is very popular and many people rely on their browsers to do important daily activities. If so, consider changing the antivirus program. This can be done by opening Chrome settings, clicking on "Advanced settings", and then turning off the option for "Use hardware acceleration when available".Ĭheck for any available updates for the graphics card and install them if available.ĭisable the antivirus program and check if there are still problems with freezing. Run Chrome in safe mode to exclude any additional applications or system settings that may be causing problems.ĭisable hardware acceleration in Chrome settings. If there are no issues, gradually enable the extensions one by one and check if any of them have an impact on the problem. Turn off all extensions in the browser and check if there are still problems with freezing. I'm running Windows 10, 16GB RAM.Appreciate any tips on getting to the bottom of this!Thanks!Ĭheck for any available updates for Chrome and install them, as this can help resolve compatibility issues or security vulnerabilities that may be causing issues with the browser. I have tried uninstalling Chrome extensions, as I have quite a few of them I need for work, so thought I would see if anyone has recommendations of what to try before I start uninstalling extensions. Reinstall Chrome- Restart PC about 100 times- Checked for viruses/malware and nothing- All hard drives have plenty of space.- Nothing else seems to freeze (games, etc) are fine.- No red flags for any issues It happens randomly - Youtube, Twitch, working in spreadsheets, Facebook, LinkedIN, etc.- it doesn't matter what the browser shows. It happens around once an hour, sometimes I'll go 5-6 hours working without a freeze, then it will happened 3 times in an hour. Thanks everyone for your help!Ĭhrome keeps freezing/not responding and it really shouldn't be, I've tried everything I know on what might be causing the issue, but it keeps happening. Disabled all that aren't needed and working fine. I had an extension for work causing the issue.
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